ber177 Privacy Policy

ber177 ("we", "us", "our", "the Company") is committed to protecting and respecting the privacy of every person who visits, registers with, or uses the online betting and casino platform accessible at ber177.pro ("the Platform"). This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Please read this Policy carefully to understand our practices regarding your personal data and how we will treat it. By accessing the Platform, creating a ber177 account, or placing a bet or wager, you acknowledge that you have read and understood this Policy. This Policy should be read alongside our Terms and Conditions, which govern your use of the Platform.

We may update this Policy from time to time to reflect changes in our data practices, technology, or applicable law. Where a change is material, we will notify you via the email address or mobile number associated with your account. The date at the top of this Policy always reflects when it was last revised. Continued use of the Platform following any update constitutes your acceptance of the revised Policy.

ber177 collects personal data from you in several ways: directly when you provide it during registration or account management, automatically when you use the Platform, and occasionally from third-party service providers used to operate the Platform. The categories of personal data we may collect include, but are not limited to, the following:

ber177 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the Platform to function. These cannot be disabled. They include session authentication tokens and security cookies.
• Functional Cookies: Remember your preferences (such as language settings and bet slip preferences) to personalise your experience.
• Analytics Cookies: Collect aggregated, anonymised data about how players navigate the Platform. We use this data internally to identify performance bottlenecks and improve page load times.
• Marketing Cookies: Used, with your consent, to deliver relevant promotional content. These cookies track whether you have previously visited ber177 and what types of games or sports markets you have browsed.

You may control cookie preferences through your browser settings. Please be aware that disabling strictly necessary cookies will impair the functionality of the Platform and may prevent you from logging in or placing bets.

ber177 may share your personal data with the following categories of trusted third parties, each of whom is contractually bound to process your data only for the specific purpose for which it was shared and to maintain appropriate security standards:

• Payment processors: bKash, Nagad, Rocket, Upay, and card network partners require transaction data to process your deposits and withdrawals.
• KYC/identity verification providers: Third-party identity verification services process your government-issued ID documents to confirm your identity and age.
• Game studios and content providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised player session data required to run their games on the Platform.
• IT infrastructure providers: Cloud hosting and data centre partners who store Platform data on secure servers.
• Legal and regulatory authorities: Where required by applicable law, court order, or a lawful request from a competent authority, ber177 may disclose personal data to law enforcement or government bodies.

ber177 does not transfer your personal data outside of secure, vetted environments. Any international data transfer is subject to appropriate contractual safeguards.

ber177 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Account data, identity documents, and financial transaction records are retained for a minimum of five (5) years following account closure to comply with anti-money laundering obligations. After this retention period has elapsed, your data is securely deleted or anonymised so that it can no longer be associated with you.

Marketing preferences and communication records are retained for as long as your account remains active or until you withdraw your consent to receive marketing communications. Technical logs (IP addresses, session data) are retained for up to twelve (12) months for security and fraud prevention purposes.

As a registered player on ber177, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within 30 days.

ber177 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures designed to protect your data against accidental loss, unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser or mobile device and our servers
• Encrypted storage of sensitive account data including passwords (hashed and salted) and identity documents
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their job function
• Regular penetration testing and security audits of the Platform infrastructure
• Two-factor authentication (2FA) available for player accounts to add an additional layer of login security
• 24/7 automated fraud monitoring and anomaly detection on all account transactions

While ber177 implements industry-standard security measures, no method of electronic transmission or storage is 100% secure. We encourage you to use a strong, unique password for your ber177 account, enable two-factor authentication, and notify us immediately if you suspect any unauthorised access to your account.

The ber177 Platform is strictly for persons aged 21 years and over. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a person under 21 in your care has registered an account or provided personal data to ber177, please contact us immediately at [email protected]. We will take prompt steps to close the account and delete all associated personal data.

During the account registration and KYC process, ber177 requires players to confirm their date of birth and may request documentary proof of age. Any account found to belong to a person under 21 will be closed immediately, any deposits will be returned, and all associated data will be deleted in accordance with this Policy.

The ber177 Platform may contain references to third-party services — including game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, or payment partners such as bKash and Nagad — that have their own privacy policies. We do not control the content or data practices of third-party platforms and we are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party service you use in connection with your ber177 account.

If you have any questions, concerns, or complaints about this Privacy Policy or the way ber177 handles your personal data, please contact our Data Support team in the first instance:

Email: [email protected]
Support hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)

We aim to acknowledge all privacy-related enquiries within 48 hours and resolve them fully within 30 calendar days. Where a complaint cannot be resolved through our internal process, you may seek further resolution through available consumer dispute mechanisms in Bangladesh.